Web platforms built to last.

We supported the digital evolution of this client for roughly ten years, across multiple connected systems that grew alongside the business itself.

The work began in the mid-2000s, when the company’s web presence was still limited, and first focused on bringing the full product catalogue online for retailers. Over time, this expanded to include a store locator for end customers and a B2B ecommerce platform for wholesale ordering.

One of the most formative phases came with the move from printed sales catalogues to digitally managed catalogues for iPad, built with web technologies and Apache Cordova. The catalogues had to work offline, remain easy to use for sales agents, and support frequent updates to handle corrections, product changes, and newly released lines.

Our role covered analysis, development, maintenance, and coordination. An important part of the work was making the transition practical for the people involved: understanding the needs of the sales network, reducing friction around a new mode of work, and helping the internal design team move from print-first production toward digital delivery without forcing a disruptive change in tools.

For nearly fifteen years, we helped design and evolve an internal platform used by distributed teams across multiple countries to access documents, operational information, and shared knowledge in their daily work.

The project began by moving away from a legacy CMS that had become difficult to use and extend. Plone played a central role in shaping a more sustainable platform, especially around content structure, usability, permissions and long-term governance. Over time, the system grew into a broader knowledge environment, including restricted workspaces for smaller groups, reserved document areas, and additional collaboration and communication features.

In parallel, we also worked on an offline knowledge solution for contexts where internet access could be absent or unstable, while information still needed regular updates. Some of the technical experience built in other offline-first projects carried over, but here it was applied in a very different operational setting.

Our role included analysis, development, maintenance, and coordination in an international environment, with stakeholders across Europe and beyond, and collaboration conducted in English throughout.

We have been working with this client since around 2006, supporting the long-term evolution of its digital platform ecosystem as the company grew from a smaller software business into a much larger international organisation.

The relationship began with the corporate website, developed in close collaboration with marketing stakeholders. Across multiple redesigns and platform evolutions, it became a professional multilingual content environment with a large volume of pages, videos, and marketing integrations. A central goal was to make the editorial team increasingly autonomous in creating pages and managing content without routine developer intervention.

A later and particularly important phase was the creation of a dedicated customer and internal community platform. This became a central environment for product knowledge, restricted materials, and content serving different functions such as sales, marketing, product, and legal. Over time, it grew to include complementary tools such as Stack Overflow-style Q&A areas, a customer and project database, and integrations with external services through SAML2-based identity flows and a dedicated identity provider.

The original corporate site was eventually absorbed after acquisition, while the community platform remains actively used today. Throughout the work, Plone remained a key foundation, complemented over time by lighter service-oriented components where they made architectural sense.

Since around 2016, we have led the technical evolution of a large public-sector healthcare platform, working alongside a partner responsible for the commercial relationship.

The starting point was a legacy site already built on an older Plone stack by previous suppliers. Our work focused on evolving that foundation into a more modern architecture based on multiple services, still using Plone where appropriate but not limited to it, and bringing the experience together through a custom frontend aligned with Italian public-sector standards for accessibility and usability.

The platform supports a wide range of public-facing information and service access patterns, including advanced search and structured discovery for tenders, services, institutional events, and user-oriented information. From the same technical direction, additional satellite platforms were developed for more specialised internal audiences, and the same approach is now being extended to the organisation’s broader staff intranet.

Our role has been fully technical throughout: analysis, development, maintenance, and architectural direction.